At Akiba E-Learning, we strive to provide high-quality educational content and services to our valued learners. We understand that sometimes circumstances may require you to cancel your subscription or seek a refund. This Cancellations & Refund Policy outlines our guidelines and procedures to ensure a fair and transparent process.

1. Subscription Cancellation

You may cancel your subscription with in a period not exceeding 30 days from time of subscription at any time. Your access to the Akiba E-Learning platform and its content will continue until the end of your current billing cycle.

You can request a subscription cancel within 30 days of your initial purchase for a full refund. After 30 days, you can still cancel your subscription, but no refunds will be provided.

2. Refund Policy

2.1. Refund Eligibility: Refunds are applicable only in specific cases. You are eligible for a refund if:

-You cancel a subscription within 30 days of the initial purchase.
-You experience technical issues or service interruptions that are not resolved within a reasonable time.

2.2. Refund Request Process: To request a refund, please contact our customer support team at 48">48"); if(element){ element.innerHTML = decodeURIComponent(o);// decode at the end, this way special chars can be supported } }());. Provide your account details, a clear description of the issue, and any relevant documentation or evidence.

2.3. Refund Processing Time: Refund requests will be processed within 10 business days after receiving your request. The actual time for the funds to reflect in your account may vary depending on your payment provider.

3. Non-Refundable Situations

3.1. No refunds will be provided in the following situations:

-You have violated Akiba E-Learning’s Terms of Service or Code of Conduct.
-You have completed a substantial portion of the course content.
-You miss the cancellation deadline.

4. Service Disruptions

4.1. In the event of a prolonged service disruption that significantly affects your learning experience, Akiba E-Learning will, at its discretion, offer subscription extensions, course credits, or alternative remedies.

5. Contact Information

If you have any questions or concerns about our Cancellations & Refund Policy, please contact our customer support team at  40">40"); if(element){ element.innerHTML = decodeURIComponent(o);// decode at the end, this way special chars can be supported } }());.

Akiba E-Learning reserves the right to update this policy as needed to provide the best possible service to our users. It is your responsibility to review this policy periodically for any changes.

By using Akiba E-Learning services, you agree to the terms and conditions outlined in this Cancellations & Refund Policy.

Thank you for choosing Akiba E-Learning for your educational needs. We are committed to providing a seamless learning experience and addressing any concerns promptly and fairly.